Question 1

Can I track the delivery details of the product purchased from the online shop?

Accepted Answer

Definitely! You will receive an email with a delivery tracking reference number following with your purchase confirmation email. Simply go to Track and Trace - NZ Couriers Parcel Tracking | NZ Couriers (https://www.nzcouriers.co.nz/track_and_trace.html) and enter the reference number to track your items.

Question 2

Can I return products purchased from the online shop?

Accepted Answer

Yes, we offer return/ exchange of items if you are unsatisfied with your order.

You can find more detail here - https://www.buddysports.co.nz/store-policy (https://www.buddysports.co.nz/store-policy)

Question 3

Do you ship internationally?

Accepted Answer

No sorry, we only do shipment in New Zealand.

Question 4

Can I join your events if I am not a member?

Accepted Answer

Yes of course you can! Our events are open to everyone who is interested! Feel free to bring along your friends or make some new friends at our events!

Question 5

What if I cannot join the events after I registered and paid?

Accepted Answer

Cancellation with refund can be made 1 day before the event starts. 
Simply notify us 24 hours prior to the event start time.

If you have any questions, please flip us a message by messaging us on the website or emailing  info@buddysports.co.nz. (about:blank)

FAQ's